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Article:
Why Collaboration, not Competition,
is a winner for your business!
"It's a cut-throat world, where serious business means competing
for market share to survive. We watch our competitors closely to
ensure we maintain the upper hand."
This competitive outlook is the traditional view of the world of
marketing. It's based on the mentality of lack, on the belief that
there are a finite number of clients for your Feng Shui services.
So if you win a client, then there's one less for me to gain. But
is there a way in which we both could gain?
We both can gain if we change our outlook to one of abundance. This
is the belief that there are more than enough clients for all of
us. It's also the belief that markets (i.e. the total number of
people who are seeking to buy a particular product or service) can
be grown as they are educated about what Feng Shui can do for them.
We can take actions that increase the desire for our service amongst
our potential clients by spelling out its advantages. We can allay
their fears about trusting us enough to let us provide our service
for them. Groups of potential clients (your 'market') are thus not
finite in number. This is one of the fallacies of the traditional
marketing world.
Another fallacy is that you're in the same business as people you
might consider as your competition. Just as each of us is unique,
with our own life path and purpose, so the businesses that we choose
to run are unique too. Each Feng Shui business has its own mission
to serve a selected group of people in a specific way. It follows
that each business, even in the same industry or profession, must
be serving the same client in a slightly different way. One of these
businesses will be a better match for a particular client than all
the others. They will be meeting more of the client's needs, their
values will be more aligned, and the manner in which they deliver
their services will be a better fit - that business and the client
are perfect for one another.
So if you know there are enough perfect clients to go round, that
the market for Feng Shui can grow, and that your business will be
a perfect match for some clients but not for others, what advantage
does jostling with your competitors actually give you? Alternatively,
how could collaboration be a win-win situation?
Collaboration with people others might perceive as your competitors
does indeed offer a win-win situation not only for you, but for
your client and for the future expansion of your market. Firstly,
how does your client gain?
Your client gains because he probably struggles with having too
many choices and not enough time, and will be grateful to you for
pointing him in the direction of products and services supplied
by other businesses that will solve his problems in a timely way.
And of course these businesses gain through the additional turnover,
and will be more likely to refer business back to you. (On a practical
note, you can earn affiliate fees by doing this, but remember that
the client will then be including you in their judgement of their
experience with the product you recommended, so you need to check
it out carefully - I would never recommend a service or product
that I didn't feel fully confident in, no matter how high the affiliate
fee.)
If you're spending time working with clients who are less than ideal,
they are reducing your energy and enjoyment. They are probably affecting
your bottom line too, as they'll tend to be the ones who quibble
over details, ask for discounts and are slow to pay. And they are
taking up time that you could be spending with a perfect client.
They are not your perfect client but by the same token, you are
not their perfect supplier either. By referring them to someone
else in your field, you'll both gain. You'll view the temporary
loss of income as a relief.
It's a relief because if you know there are enough clients, you
won't worry about the loss but will trust that you've now created
a space for an ideal client to come into. And by your action you'll
be growing the market for your type of Feng Shui service in the
future.
You'll be growing the market because the more satisfied clients
are with their experience with the professionals they use in your
market place, the more they will share their satisfaction with others.
They'll become advocates not only for you and for the perfect supplier
you referred them onto but for Feng Shui itself, thus fuelling the
growth of the overall market. And the bigger the marketplace, the
bigger the pool of people to draw your ideal clients from.
Any successful promotional activity makes the pool bigger, not just
for the particular service promoted, but for everyone in the Feng
Shui profession. As potential clients become more familiar with
your type of services, and more knowledgeable about the benefits
to be gained from using them, so your potential client base grows.
So long as you ensure you and your unique business are visible in
your marketplace, your co-professionals are doing you a favour by
promoting their businesses.
And you can do yourself a favour by embracing the opportunities
that come from collaboration, and from the synergy of working with
like minded people.
Who could you contact today that would make a great collaborator?
About
the author: This article is written by Annie Meachem, CEO of The
Feng Shui Marketing Center, www.fengshuimarketingcenter.com
and of Trellis Coaching, www.trelliscoaching.com.
Annie is an expert in Attraction Marketing and author of "Attraction
Marketing: How to Attract All the Perfect Clients You Want", published
by the Lean Marketing Press, and available from www.bookshaker.com,
Amazon, and many good bookshops.
She works with Feng Shui consultants and self-employed professionals
who want to spend more time doing what they love and less time
marketing.
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